Terms for using Ecom Ratings.
These Terms of Service govern your use of ecom-ratings.com, including our ratings, reviews, comparison tools, contact forms, company-submission features and user-review features.
They are informational opinions, not guarantees that a platform is right for every user or business.
Fake, misleading, manipulated or undisclosed conflicted reviews may be rejected or removed.
Ecom Ratings keeps full editorial discretion over whether a company is researched, reviewed, rated or published.
Do not scrape abusively, attack the site, impersonate others or manipulate reviews and ratings.
Using the site means you agree to these Terms.
By accessing or using Ecom Ratings, you agree to these Terms of Service and acknowledge our Privacy Policy. If you do not agree to these Terms, please do not use the site or submit content through it.
Certain features may include additional instructions, notices or rules. Where those rules apply to a particular feature, they form part of these Terms.
An editorial ratings and comparison resource.
Ecom Ratings publishes ratings, reviews, comparisons and informational content relating to ecommerce platforms, digital-selling products, payments, marketing software, customer-support tools, analytics, hosting, infrastructure, AI and automation.
The site may also provide tools that organize or compare information from company cards, editorial ratings and approved user-review data.
Unless a page expressly says otherwise, we do not operate, control or provide the ecommerce platforms, software or services described in our reviews and comparisons.
Who may use the site.
You may use the site only if you are legally capable of agreeing to these Terms under the law that applies to you. The site is intended for an adult and business audience and is not directed to children under 16.
If you use the site on behalf of a company or other organization, you represent that you have authority to act for that organization with respect to the submission or activity you perform.
How to interpret Ecom Ratings content.
Editorial ratings, category scores, reviews, verdicts, pros, cons, “best for” labels, comparisons and similar assessments are editorial opinions based on the information, methodology and judgment available when the content is prepared or updated.
A higher score does not mean that a product is the best option for every person or business. Pricing, geography, technical requirements, integrations, business model, risk tolerance and other circumstances can make a differently rated product more appropriate for a particular user.
We may revise scores and editorial conclusions when product functionality, pricing, policies, support, market positioning or other relevant information changes.
No professional advice
Content on Ecom Ratings is provided for general informational and comparative purposes. It is not legal, financial, tax, accounting, investment or other regulated professional advice. You are responsible for evaluating whether a product or decision is appropriate for your circumstances.
No guarantee of completeness or future accuracy
We work to make content useful and accurate, but third-party products change frequently. We do not guarantee that every price, feature, policy, availability statement or product detail will remain current at all times.
Rules for submitting reviews to Ecom Ratings.
If you submit a user review, rating or other user-generated content, you agree that your submission will be truthful to the best of your knowledge and will reflect a genuine experience, opinion or relationship that you are entitled to describe.
Do not submit fabricated experiences, reviews for products you have not meaningfully interacted with, or AI-generated fake testimonials.
Do not buy, sell or arrange reviews conditioned on a particular positive or negative rating or outcome.
If you are a founder, employee, agency, affiliate, contractor, investor or otherwise materially connected to the company, disclose that relationship.
Negative opinions are permitted. Threats, harassment, doxxing, unlawful content, impersonation and knowingly false factual claims are not.
Ecom Ratings does not promise to publish every review. Reviews may be screened for spam, authenticity, relevance, duplication, conflicts of interest, abusive content or other violations of these Terms.
Moderation decisions are based on authenticity, relevance, safety, legality and compliance with these Terms, not simply on whether the reviewer expresses a favorable or unfavorable opinion.
Requesting that a company be added to the directory.
Companies, representatives, users and other visitors may use the company-submission form to request editorial consideration for a platform, product or service.
By submitting a company, you confirm that the information you provide is accurate to the best of your knowledge and that you are entitled to provide any contact information, logos, links or other material included in the submission.
Ecom Ratings has no obligation to add the company to the directory, publish a review, respond to the submission, meet a particular timeframe, assign a particular rating or change an existing editorial assessment.
Company representatives may provide corrections, product information and supporting sources, but final editorial decisions remain with Ecom Ratings.
You keep ownership; you give us the rights needed to operate the feature.
You retain any ownership rights you have in original content you submit to Ecom Ratings. By submitting content intended for display or publication, you grant Ecom Ratings a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format and distribute that content as reasonably necessary to operate, moderate, publish and promote the relevant Ecom Ratings feature.
This license does not transfer ownership of your content to Ecom Ratings. We may make non-substantive formatting, spelling or layout adjustments and may excerpt content for display within the site, provided we do not intentionally change the substantive meaning of your review.
You represent that your submission does not knowingly infringe another person’s copyright, trademark, privacy, publicity or other legal rights.
Do not misuse the site or its review system.
You agree not to:
- use the site for unlawful, fraudulent or deceptive activity;
- submit fake reviews, fabricated identities or intentionally misleading company information;
- impersonate another person, company or organization;
- submit another person’s private contact information without authorization;
- attempt to manipulate Ecom Rating, User TrueScore, review counts, comparison results or moderation systems;
- use bots or automation to mass-submit forms, reviews or other content;
- probe, attack, bypass or interfere with security, rate limits, Cloudflare protections or anti-spam systems;
- introduce malware, malicious code or harmful payloads;
- scrape or extract the site at a volume or frequency that materially disrupts the service or circumvents technical protections;
- use site content in a way that falsely suggests endorsement, affiliation or sponsorship by Ecom Ratings;
- harass, threaten or unlawfully target users, company representatives or site operators.
Ordinary search-engine crawling, linking, citation and reasonable personal or business research are not prohibited by this section.
Ownership of Ecom Ratings content and branding.
Except for user-submitted content, third-party trademarks and materials identified as belonging to others, the original text, editorial ratings, page design, graphics, code, data organization, comparison presentation, logos and other original site materials are owned by or licensed to Ecom Ratings and are protected by applicable law.
You may link to Ecom Ratings and quote limited portions of our editorial content for legitimate commentary, criticism, reporting or reference where permitted by law and with appropriate attribution. You may not reproduce substantial portions of the site, republish complete reviews, clone the directory, or commercially exploit our original content without permission unless applicable law allows the use.
Third-party trademarks
Product names, company names, logos and trademarks appearing in reviews may belong to their respective owners. Their appearance on Ecom Ratings does not by itself imply sponsorship, endorsement or affiliation.
Links and products outside Ecom Ratings.
The site contains links to third-party websites and describes products and services operated by third parties. We do not control those websites, their security, their availability or their contractual relationship with you.
If you purchase, subscribe to or otherwise use a third-party product, your relationship is with that provider and is governed by the provider’s own terms, pricing, policies and privacy practices.
You should independently verify material details before making a purchase, subscription, migration or other business decision.
Advertising, affiliate links and commercial relationships.
Ecom Ratings may use advertising, affiliate links, sponsorships or other commercial relationships to support operation of the site. Where disclosure is required, we will identify the relevant relationship or provide an appropriate disclosure.
A commercial relationship does not guarantee inclusion in the directory, a favorable user review, a particular editorial rating or protection from legitimate criticism.
Unless explicitly stated, clicking a third-party link does not change the price you pay, although Ecom Ratings may receive compensation from a qualifying referral or transaction.
The site and its features may change.
We may add, modify, suspend or discontinue pages, ratings, comparison tools, company listings, submission forms or other site features.
We do not guarantee uninterrupted availability or that the site will always be free from errors, delays, maintenance periods, security incidents or third-party infrastructure failures.
We may correct typographical errors, broken links, outdated information or technical problems without prior notice.
How we may respond to violations.
We may reject, hide, remove or restrict submissions that we reasonably believe violate these Terms, create security or legal risk, constitute spam, impersonation or manipulation, or materially interfere with operation of the site.
We may also limit access to submission features or block abusive automated traffic where reasonably necessary to protect the website and its users.
Where appropriate, we may preserve records of abusive activity for security, fraud prevention, dispute resolution or legal compliance.
What Ecom Ratings does and does not promise.
To the maximum extent permitted by applicable law, the site and its content are provided on an “as is” and “as available” basis.
We do not warrant that every piece of third-party product information will be complete, current, error-free or suitable for your particular purpose. Ratings and recommendations are opinions and may differ from your own experience or business requirements.
Nothing in these Terms excludes warranties, guarantees or other rights that cannot lawfully be excluded under applicable consumer-protection law.
Reasonable limits on responsibility.
To the maximum extent permitted by applicable law, Ecom Ratings will not be liable for indirect, incidental, special or consequential losses arising solely from reliance on editorial content, interruption of the site, or your decision to use or purchase a third-party product.
Ecom Ratings is not responsible for acts, omissions, billing, outages, data loss, security incidents, service quality or contractual disputes involving third-party platforms or services that we review.
These limitations do not apply to liability that cannot legally be limited or excluded, including any rights or remedies that applicable law makes mandatory.
You are responsible for unlawful or unauthorized submissions.
You are responsible for content you submit and for your use of the site. If you knowingly submit unlawful content, impersonate another person, infringe third-party rights, manipulate reviews or misuse site systems, you may be responsible for resulting claims, losses or costs to the extent provided by applicable law.
Nothing in this section creates obligations that cannot lawfully be imposed on consumers or limits defenses and protections available under applicable law.
How personal information is handled.
Our Privacy Policy explains what personal information we collect through the site, how it is used, security and anti-spam processing, service providers, retention practices and privacy rights.
By using forms or review features, you acknowledge that the information you submit will be processed as described in the Privacy Policy.
These Terms do not override rights the law says you must keep.
These Terms are interpreted subject to the laws that validly apply to Ecom Ratings, the website and the particular user or dispute.
If you are entitled to mandatory consumer or statutory protections in your country, state or region, nothing in these Terms is intended to waive or reduce rights that cannot legally be waived.
Any dispute that cannot be resolved informally will be handled by the courts or other forums that have jurisdiction under applicable law.
If Ecom Ratings later operates through a registered company or adopts a specific contractual jurisdiction, this section may be updated to identify that legal entity, governing law and dispute forum more precisely.
We may update these Terms when the site changes.
We may revise these Terms when features, review rules, legal requirements, commercial practices or site operations change.
The current version will be published on this page with an updated “Last updated” date. If a change materially affects existing users in a way that requires additional notice or consent, we will provide it where required by applicable law.
Continued use of the site after an updated version becomes effective constitutes acceptance only to the extent permitted by applicable law.
Questions about these Terms.
Ecom Ratings is operated as Ecom Ratings, operator of ecom-ratings.com.
For questions about these Terms, content corrections, review issues or company submissions, use the Ecom Ratings Contact page.
If your message concerns a legal or privacy matter, clearly identify the nature of the request so it can be handled appropriately.
Use the Ecom Ratings contact page for general inquiries, corrections, company submissions and questions concerning site policies.